:root{--bg:#f6f3ee;--surface:#fff;--ink:#26231f;--muted:#6d675f;--line:#e4ded4;--accent:#1d6a72;--accent-ink:#fff;--accent-soft:#e2f0f0;--warn:#a4452c;--warn-soft:#f8e9e3;--radius:14px;--shadow:0 1px 2px #3c321e0f, 0 4px 16px #3c321e0d;font-size:18px}*{box-sizing:border-box}html,body{height:100%}body{background:var(--bg);color:var(--ink);margin:0;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;line-height:1.45}button,input,textarea,select{font:inherit;color:inherit}a{color:var(--accent)}h1,h2,h3{letter-spacing:-.01em;margin:0;font-weight:650}h2{font-size:1.35rem}h3{font-size:1.05rem}p{margin:0}:focus-visible{outline:3px solid color-mix(in srgb, var(--accent) 55%, white);outline-offset:2px}.btn{border:1.5px solid var(--line);background:var(--surface);cursor:pointer;white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;gap:.4rem;min-height:44px;padding:.5rem 1.1rem;font-weight:600;display:inline-flex}.btn:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.btn.primary:hover:not(:disabled){background:color-mix(in srgb, var(--accent) 88%, black);color:var(--accent-ink)}.btn.quiet{color:var(--muted);background:0 0;border-color:#0000}.btn.small{min-height:36px;padding:.25rem .85rem;font-size:.9rem}.app{grid-template-rows:auto 1fr;height:100vh;display:grid}.topbar{background:var(--surface);border-bottom:1px solid var(--line);align-items:center;gap:1.25rem;padding:.9rem 1.5rem;display:flex}.brand{align-items:baseline;gap:.6rem;display:flex}.brand strong{font-size:1.25rem}.brand span{color:var(--muted)}.topbar .today{color:var(--muted);margin-left:auto}.topbar nav{align-items:center;gap:.6rem;display:flex}.dot{background:#b9b2a6;border-radius:50%;width:10px;height:10px;display:inline-block}.dot.on{background:var(--accent)}.confirm{background:var(--warn-soft);border-radius:999px;align-items:center;gap:.6rem;padding:.25rem .5rem .25rem 1rem;display:inline-flex}.confirm span{color:var(--warn);font-weight:600}.layout{grid-template-columns:320px minmax(480px,1fr) 420px;min-height:0;display:grid}.col{min-height:0;overflow-y:auto}.col.list{border-right:1px solid var(--line);background:var(--surface)}.col.main{padding:1.5rem 2rem 3rem}.col.chat{border-left:1px solid var(--line);background:var(--surface);flex-direction:column;display:flex;overflow:hidden}@media (max-width:1240px){.layout{grid-template-columns:310px 1fr}.col.chat{z-index:20;width:min(460px,100vw);position:fixed;top:0;bottom:0;right:0;box-shadow:-8px 0 30px #00000024}.col.chat.closed{display:none}}.col.list h2{padding:1.25rem 1.25rem .5rem}.empty{color:var(--muted);padding:2rem 1.25rem}.conv{text-align:left;border:0;border-bottom:1px solid var(--line);cursor:pointer;background:0 0;width:100%;padding:.95rem 1.25rem;display:block}.conv:hover{background:#faf8f4}.conv.active{background:var(--accent-soft)}.conv .row1{justify-content:space-between;align-items:baseline;gap:.75rem;display:flex}.conv .name{text-overflow:ellipsis;white-space:nowrap;font-weight:650;overflow:hidden}.conv .time{color:var(--muted);flex:none;font-size:.85rem}.conv .snippet{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:.15rem;font-size:.95rem;overflow:hidden}.conv .row3{flex-wrap:wrap;align-items:center;gap:.5rem;margin-top:.45rem;display:flex}.pill{color:var(--muted);background:#ece7de;border-radius:999px;align-items:center;padding:.1rem .65rem;font-size:.82rem;font-weight:650;display:inline-flex}.pill.accent{background:var(--accent);color:var(--accent-ink)}.pill.soft{background:var(--accent-soft);color:var(--accent)}.pill.warn{background:var(--warn-soft);color:var(--warn)}.count{background:var(--accent);min-width:1.5rem;height:1.5rem;color:var(--accent-ink);border-radius:999px;justify-content:center;align-items:center;padding:0 .4rem;font-size:.8rem;font-weight:700;display:inline-flex}.tabs{flex-wrap:wrap;gap:.4rem;margin-bottom:1.5rem;display:flex}.tab{cursor:pointer;color:var(--muted);background:0 0;border:1.5px solid #0000;border-radius:999px;align-items:center;gap:.55rem;padding:.55rem 1.1rem;font-weight:600;display:inline-flex}.tab:hover{color:var(--ink)}.tab[aria-selected=true]{background:var(--surface);border-color:var(--line);color:var(--ink);box-shadow:var(--shadow)}.tab .n{color:var(--accent);font-weight:700}.section-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.seg{background:#ece7de;border-radius:999px;padding:3px;display:inline-flex}.seg button{cursor:pointer;color:var(--muted);background:0 0;border:0;border-radius:999px;padding:.35rem 1rem;font-weight:600}.seg button[aria-pressed=true]{background:var(--surface);color:var(--ink);box-shadow:var(--shadow)}.toolbar{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:1.15rem 1.35rem}.stack{gap:1rem;display:grid}.card .top{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.card .who{font-size:1.15rem;font-weight:650}.card .meta{color:var(--muted);margin-top:.15rem;font-size:.95rem}.draft{border:1px solid var(--line);white-space:pre-wrap;background:#faf8f4;border-radius:10px;margin-top:.8rem;padding:.8rem 1rem;font-size:.98rem}textarea.draft{resize:vertical;background:var(--surface);border-color:var(--accent);width:100%;min-height:7rem}.actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:.6rem;margin-top:.9rem;display:flex}.actions .note{color:var(--muted);margin-right:auto;font-size:.92rem}.failnote{background:var(--warn-soft);color:var(--warn);border-radius:10px;margin-top:.7rem;padding:.55rem .9rem;font-size:.95rem;font-weight:600}.problems{background:#fffaf7;border-color:#e6c9bd;margin-bottom:1.5rem}.problems h3{color:var(--warn)}.problems ul{gap:.45rem;margin:.7rem 0 0;padding:0;font-size:.95rem;list-style:none;display:grid}.problems li{grid-template-columns:10.5rem 1fr;align-items:baseline;gap:.75rem;display:grid}.problems .why{color:var(--warn);font-weight:600}.problems .hint{color:var(--muted);margin-left:.5rem;font-size:.88rem}details.fold{margin-top:2rem}details.fold summary{cursor:pointer;color:var(--muted);padding:.5rem 0;font-weight:650}.compact{color:var(--muted);gap:.4rem;margin-top:.5rem;display:grid}.compact div{background:var(--surface);border:1px solid var(--line);border-radius:10px;justify-content:space-between;gap:1rem;padding:.5rem .9rem;display:flex}.photos{flex-wrap:wrap;gap:.6rem;margin-top:.8rem;display:flex}.photos button{border:1px solid var(--line);cursor:zoom-in;background:#eee;border-radius:10px;padding:0;overflow:hidden}.photos img{object-fit:cover;width:112px;height:84px;display:block}.tags{flex-wrap:wrap;gap:.4rem;margin-top:.6rem;display:flex}.lightbox{z-index:50;background:#14120ecc;place-items:center;padding:2rem;display:grid;position:fixed;inset:0}.lightbox img{background:#fff;border-radius:12px;max-width:min(90vw,1100px);max-height:85vh}.chat-head{border-bottom:1px solid var(--line);gap:.5rem;padding:1rem 1.25rem;display:grid}.chat-head .row{justify-content:space-between;align-items:center;gap:.75rem;display:flex}.banner{background:#f1ede6;border-radius:10px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.5rem .75rem;padding:.65rem .9rem;font-size:.95rem;display:flex}.banner.owner{background:var(--accent-soft);color:var(--accent);font-weight:600}.banner.need{background:var(--warn-soft);color:var(--warn);font-weight:600}.msgs{background:#fbfaf7;flex-direction:column;flex:1;gap:.75rem;padding:1.25rem;display:flex;overflow-y:auto}.msg{gap:.2rem;max-width:86%;display:grid}.msg.out{align-self:flex-end;justify-items:end}.msg .by{color:var(--muted);font-size:.8rem}.bubble{background:var(--surface);border:1px solid var(--line);white-space:pre-wrap;word-break:break-word;border-radius:16px;padding:.65rem .95rem}.msg.out .bubble{background:#ece7de;border-color:#e2dccf}.msg.owner .bubble{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.bubble img{cursor:zoom-in;border-radius:10px;max-width:220px;max-height:180px;margin-top:.3rem;display:block}.msg .state{color:var(--muted);font-size:.78rem}.msg .state.bad{color:var(--warn);font-weight:650}.composer{border-top:1px solid var(--line);align-items:flex-end;gap:.6rem;padding:.9rem 1.25rem;display:flex}.composer textarea{resize:none;border:1.5px solid var(--line);background:var(--surface);border-radius:14px;flex:1;min-height:48px;max-height:140px;padding:.6rem .9rem}.composer textarea:focus{border-color:var(--accent);outline:none}.placeholder{text-align:center;color:var(--muted);margin:auto;padding:2rem}.toast{background:var(--ink);color:#fff;z-index:60;box-shadow:var(--shadow);border-radius:999px;padding:.75rem 1.25rem;font-weight:600;position:fixed;bottom:1.5rem;left:50%;transform:translate(-50%)}.toast.bad{background:var(--warn)}.page{max-width:760px;margin:0 auto;padding:2rem 1.5rem 4rem}.page header{justify-content:space-between;align-items:center;margin-bottom:1.5rem;display:flex}.form{gap:1.2rem;display:grid}.field{gap:.35rem;display:grid}.field label{font-weight:650}.field .help{color:var(--muted);font-size:.92rem}.field input[type=text],.field input[type=date],.field textarea,.field select{border:1.5px solid var(--line);background:var(--surface);border-radius:12px;width:100%;padding:.6rem .85rem}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--accent);outline:none}.sim{background:#e9e4da;place-items:center;min-height:100vh;padding:1.5rem;display:grid}.sim-wrap{justify-items:center;gap:1rem;display:grid}.sim-tools{color:#6d675f;font-size:.9rem}.sim-tools summary{cursor:pointer;text-align:center}.sim-tools div{flex-wrap:wrap;justify-content:center;gap:.5rem;margin-top:.5rem;display:flex}.sim-pick{flex-wrap:wrap;justify-content:center;align-items:center;gap:.5rem;display:flex}.phone{background:#111;border-radius:44px;width:390px;height:780px;max-height:calc(100vh - 150px);padding:12px;box-shadow:0 20px 60px #0000004d}.screen{background:#efe9de;border-radius:34px;flex-direction:column;height:100%;display:flex;overflow:hidden}.wa-head{color:#fff;background:#1d6a72;align-items:center;gap:.75rem;padding:1.1rem 1.1rem .8rem;display:flex}.wa-head .avatar{background:#fff3;border-radius:50%;place-items:center;width:42px;height:42px;font-size:1.2rem;display:grid}.wa-head small{opacity:.8;font-size:.8rem;display:block}.wa-msgs{flex-direction:column;flex:1;gap:.4rem;padding:1rem .8rem;display:flex;overflow-y:auto}.wa-msgs .b{white-space:pre-wrap;word-break:break-word;background:#fff;border-radius:12px;max-width:82%;padding:.45rem .7rem .3rem;font-size:.95rem;box-shadow:0 1px 1px #0000001a}.wa-msgs .b.me{background:#d8f0c8;align-self:flex-end}.wa-msgs .b img{border-radius:8px;max-width:100%;margin-bottom:.2rem;display:block}.wa-msgs .b time{text-align:right;color:#7a7468;font-size:.7rem;display:block}.wa-empty{text-align:center;color:#7a7468;margin:auto;padding:1rem;font-size:.95rem}.wa-bar{background:#f5f1e9;align-items:center;gap:.4rem;padding:.6rem;display:flex}.wa-bar input[type=text]{background:#fff;border:0;border-radius:999px;flex:1;min-width:0;padding:.6rem 1rem}.wa-bar .round{color:#fff;cursor:pointer;background:#1d6a72;border:0;border-radius:50%;flex:none;place-items:center;width:44px;height:44px;display:grid}.wa-bar .round.ghost{color:#5b564d;background:0 0}.wa-bar .round:disabled{opacity:.45}